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Contact

kontakt@digital-quality.de +49-24 25 -  90 977 88

Omni Channel Transformation

Omni Channel Transformation

Method

DQ offers your brand a clear view of cus­tomer needs and opti­mized per­son­al­iza­tion of your cam­paign mes­sage. By inte­grat­ing dif­fer­ent sales and com­mu­ni­ca­tion chan­nels, we can increase your reach and tar­get cus­tomers at every point of their cus­tomer jour­ney. Cen­tral­ly, omni-chan­nel trans­for­ma­tion offers you bet­ter data col­lec­tion and analy­sis, lead­ing to opti­mized per­son­al­iza­tion of mar­ket­ing mes­sages and a deep­er under­stand­ing of cus­tomer needs.


With omni-chan­nel trans­for­ma­tion, DQ pur­sues the clear goal of mak­ing your com­pa­ny com­pet­i­tive and increas­ing cus­tomer loy­al­ty across all chan­nels.

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Procedure

  1. 01

    GAP & sta­tus analy­sis (posi­tion­ing, tar­get group, channels)

  2. 02

    Define goals & eval­u­ate channels

  3. 03

    Select con­tent per tar­get group & channel

  4. 04

    Devel­op & mea­sure omni-chan­nel campaigns

Our goal

Increase cus­tomer loy­al­ty across all chan­nels for your company.

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Contact

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